Terms & Conditions

RAT RACE TERMS & CONDITIONS

About Us

 

This web site is owned and operated by Rat Race (Events) Limited, a part of the Rat Race Group of companies, who are completely dedicated to your total satisfaction. If you have any suggestions or comments or if you need to contact us, please email us using the 'Contact Us' form, which can be found through the 'Contact Us' link at the top of each web page.

Our  address: 
Rat Race (Events) Limited 
T/A Rat Race Adventure Sports

Unit 4 Bleriot Way, 
Amy Johnson Way, 
Clifton Moor, 
York, 
YO30 4WU

Store Email: kit@ratrace.com. 
Events and General Email: events@ratrace.com. 

 

Company number: SC259949

VAT Number: GB 882 5810 02

 

Privacy Policy


Rat Race (Events) Limited do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfillment. In this case, the third party will not disclose any of the details to any other third party.

Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies. Data collected by this site is used to: 

a. Take and fulfill customer orders. 
b. Administer and enhance the site and service. 
c. Only disclose information to third-parties for goods delivery purposes.

 

Rat Race Privacy Policy & Cookies

Privacy Policy 
Rat Race (Events) Limited do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfillment. In this case, the third party will not disclose any of the details to any other third party.

Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies. Data collected by this site is used to: 

a. Take and fulfill customer orders. 
b. Administer and enhance the site and service. 
c. Only disclose information to third-parties for goods delivery purposes.

Our Website Cookies Policy

A cookie is a small file of text which we transfer to your hard drive through your web browser, as with most websites, when you visit our website and use certain pages or features on the site, especially when placing an order. It enables our own system to recognise you when you visit our website again and improve our service to you. This information can be used to enhance the content of our website and make your use of it easier. For more information about cookies please visit www.allaboutcookies.org

Cookies

When we provide services, we want to make them easy, useful and reliable. Where services are delivered on the internet, this sometimes involves placing small amounts of information on your device, for example, computer or mobile phone. These include small files known as cookies. They cannot be used to identify you personally. 

These pieces of information are used to improve services for you through, for example: 

- enabling a service to recognise your device so you don't have to give the same information several times during one task
- recognising that you may already have given a username and password so you don't need to do it for every web page requested
- measuring how many people are using services, so they can be made easier to use and there's enough capacity to ensure they are fast



Changes to this privacy policy

If this privacy policy changes in any way, we will place an updated version on this page. Regularly reviewing this page ensures that you are always aware of what information we collect, how we use it and under what circumstances, if any, we will share it with other parties. 

You can use the settings of your browser to block, or delete cookies as you wish. Do please note that blocking cookies may slow down your experience on our website, or cause issues with placing an order, as cookies are often required to help with a smooth checkout process! 

If you have any questions about our cookies policy or feedback please contact us via email at events@ratrace.com

 

Returns

Please see here

 

Bits and Bobs

Please ensure that when placing an order, all the information you give is complete and accurate – by placing an order you agree that such information is complete and accurate.

By placing an order, you are making an offer to Rat Race to purchase the items you have selected. Rat Race at its discretion may or may not accept the offer made.

You can shop safe in the knowledge that Rat Race adheres to the Consumer Protection (Distance Selling Regulations) 2000. However, please be advised that when purchasing entry to an event, or any product offered for sale by Rat Race (Events) Ltd in conjunction with an events purchase, that these types of purchases are exempt from the Regulations.

If you have any further questions, please contact us using the 'Contact Us' form, or the information below:

Store Email: kit@ratrace.com. 
Events and General Email: events@ratrace.com.